Collaboration by difference

The Harvard Business Review has a great short video up, of Cathy Davidson speaking about “collaboration by difference.” I can’t find a way to embed it (no thanks to HBR), but here are the three tips she offers:

(1) air out differences democratically
(2) let non-experts speak first (flip the relationship between the expert and the novice)
(3) ask what you’re missing

She concludes by noting that:

Collaboration by difference is about shaking up your old habits, about structuring a way of listening to the quiet voice, and adopting methods that force you to examine what you think you know so that you can find the bugs. And you need a system, a structure to it, because unless you rig it, collaboration can lead to groupthink, not true innovation.