John Hagel reflecting on trust

/ 8 July 2011

I really like this entire post, but here’s a brief excerpt:

At a deeply personal level, trust is built by sharing vulnerability. If you really trust someone, you will share your vulnerability. It is not only OK, but necessary – it is the foundation of a trust-based relationship. But this is exactly the opposite of what we were taught in a world of knowledge stocks. This is why the new approaches to building trust are so deeply subversive - they require us to challenge the most basic assumptions of the conventional wisdom of the past and to act in ways that directly contradict what we believed in the past.

(Hat tip to BobC.)

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